Some time in 2011, I went on a road trip to Tagaytay. One of my stops was Taal Vista Hotel, just to check out the view of Taal Volcano. I walked into the hotel, and truth be told, there was nothing that gave me the inkling it was an actual hotel. I've had an extensive experience with hotels in my life, so think I have a basic knowledge of how hotel staff should be in terms of hospitality and demeanor.
Sadly, my first impression was that I felt Taal Vista Hotel was being run by robots. When I walked in, no one really noticed me, to the point that I didn't even get so much as a "Good Morning" from the front desk or Bell hops. Don't get me wrong, I wasn't expecting them to roll out the red carpet or throw rose petals in front of my every step, but it's pretty customary for a hotel to treat every guest like they were the most important person in the world. Unfortunately for me, I walked into to Taal Vista Hotel and walked out their doors contemplating whether to use my new found powers of invisibility to fight crime or for world domination.
I honestly wasn't expecting a whole lot during a trip back to Taal Vista Hotel in 2012, but instead I was dazzled by the hospitality and graciousness that I had been expecting from a hotel. The difference between now and the previous year was night and day.
I knew I was in for an amazing weekend with my family.
