Over the past couple of years, I've shared with you my love-hate relationship with "The Bistro Group", the organization that has brought to our country some of the best restaurants chains from around the world, (Fridays, Italianni's, Fish and Co., etc..).
My love for them springs from the quality of their food and service. I can safely say that I haven't had any major standout problem with either. In fact, I would rate their service of their many restaurant as consistently excellent, and food.. well.. their restaurants would not have been successful had they been serving turds on a plate, right?
The "Hate" in our relationship, comes from me hating the fact that I never got my hard card when I signed up for membership of the "Bistro Frequent Food (BFF)" discount card. Despite numerous follow ups via email and phone calls, I was forced to use a tattered up piece of card board for a year. Though they honored it just the same, I did feel a tad bit short changed because I never received the actual card.
After the card expired, I didn't renew. Instead, I stood at the tip of a mountain top in the dead of the night and screamed at the food gods, swearing I would never EVER return to a Bistro Group restaurant until I they explained to me what happened to my card.
Yeah, that really didn't work out.
Much to the hilarity of the food gods, during the duration of my "boycott", I ended up going to each and every one of those restaurants at one point or another. Sometimes unwittingly (Pig Out, Ma Maison, Stock Market Cafe, Krazy Garlik), and the rest, it was more like.. After seeing a picture on display at the mall.. "Ah screw the boycott! I'm hungry!" (Italianni's, Flapjacks).
I recently found out that the Korean BBQ place I had been eyeing in Greenbelt 5, "Bulgogi Brothers", was also part of The Bistro Group. So as my way of "saving face", no matter how enticing the thought of their BBQ would be, I decided that would be my final hold out until I hear an explanation from them.
Man, was it worth the wait.